Employees missing deadlines? Here’s how to make it stop!
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Employees missing deadlines? Here’s how to make it stop!

Missing deadlines is a common occurrence in the world of small business. No one is to blame (or everyone is to blame) and there are no real consequences — until the owner wakes up one morning and says, “Hey, weren’t we supposed to be finished with this project by now? What happened?” There are plenty…

3 ways to take advantage of opportunity (even when you are uncertain)
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3 ways to take advantage of opportunity (even when you are uncertain)

The headlines are dramatic, and appear to swing from one end of the pendulum to the other: Stock market has best day of the year; Dow up 188, US jobless rate falls to 5-year low of 6.6 percent. Are we actually seeing the beginnings of the much promised recovery, or are we experiencing a minor…

How do I know it’s time to hire?
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How do I know it’s time to hire?

One of the most agonizing decisions that a business owner has to make is deciding when to hire a new employee. It’s a huge risk! You’re bringing on additional salary, you have the cost and distraction of the search, there’s training the new person… And what if they don’t work out? It’s a difficult process…

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How to listen to a podcast (on your computer or phone)

The world of podcasting is exploding. Every day, smart people put up excellent material  that informs and, if we’re lucky, entertains. Interviews with the best and the brightest are available on practically any subject, in any field. Whatever your interest, there is a podcast out there to engage and enlighten you. But if you’ve never listened to…

Running your business in the fog? 5 ways to get clear
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Running your business in the fog? 5 ways to get clear

The turning of the calendar from one year to another is traditionally a time to wipe the slate clean and start new. We make resolutions, we attempt to remake ourselves, it’s a new year — anything is possible. So as we head into the holidays where many of us will spend some time away from…

5 Small Gestures of Gratitude That Go A Long Way
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5 Small Gestures of Gratitude That Go A Long Way

‘Tis the season for gluttony! Business owners are some of the biggest culprits of gluttonous behavior during the holiday season. Constant ads fill inboxes, TV shows, websites, and mailboxes as businesses try to end their year on a high note. But it is precisely this time of year that business owners can really benefit from…

5 books every account manager must read
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5 books every account manager must read

When you are in the client services business, whether it’s a professional service firm (lawyer, accountant, consultant) or a creative services firm (marketing, advertising, PR, web design. etc.), you make your money by serving clients. You need to diagnose a client’s needs, educate and advise them so that they agree with your diagnosis, then engineer a…

Best personality tests and how to use them in your small business
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Best personality tests and how to use them in your small business

Personality profiles, personality types, and personality tests are all instruments that can be used to predict how a person might act or what type of environment a person might be most suited to. This information can be very helpful in quickly getting to know someone so that you can facilitate team building and communication with…