Recent Posts

Each business is a mirror for it’s leader

"You are the average of the five people you spend the most time with.” ~Jim Rohn Over and over again, business owners come to me with the same problem (though they may describe it differently). Some say, “I don’t have the right people,” or “I can’t hire good people”. Others tell me, “These people just don’t get the job done. They need constant hand holding…” Some are more direct, “My team stinks.” There are lots of ways to talk about it; but the truth is, the problem is the same for each of them. When your team is not performing, the problem is you. If you want better performing people … Continue Reading »

Goals and Goldilocks: An allegory

It’s that time of year; when business owners take stock of the year gone by, and start to make plans for the year to come. What went well this year? What do we want to do more of? What do we want to do to make 2016 better than 2015? When I’m reviewing plans and goals with business owners, I can’t help but think about the children’s fairy tale, Goldilocks and the Three Bears. And it’s not because I see a perfect parallel between business owners and Goldilocks, it’s because I see what’s missing. In my experience, business owners tend to think in terms of two types of goals: goals that are too … Continue Reading »

When—and how—to let your team make their own mistakes

I have two daughters in college. For each of them, their first choice college was different from the school I thought would be best for them. They were both able to articulate to me why they were in favor of their first choice, but I still disagreed. This is a big decision; there’s a lot of money involved, and the ramifications could potentially influence the rest of their lives. How much influence should I exert? Whose decision should win? One of my team members, who’s young, but smart and capable, comes to me with an approach and plan to deal with an issue that a client assigned to us. I … Continue Reading »