Recent Posts

Pushing Past Stagnation and Improving Revenue | Commercial Food Supply Case Study

“It’s been a loooong year.” As a business owner, does that sound like you? You’ve probably thought this after you realize that you’re ending the year exactly where you started. No matter what you try in order to grow your business, improve operations, or engage your team - everything goes wrong and your situation goes from bad to worse. What’s more, you don’t know why whatever you touch has the opposite effect of your goal. You focus on sales and then lose your current client roster. A new operations plan wreaks havoc on production. Nothing you think of works. What then? No matter … Continue Reading »

Crafting a price increase notice: 6 ways to tell your clients

To start, here's a little price increase notice sample. I then follow it up with 6 ways to how to tell clients you're raising your prices below: Dear John (your client's name is John, right?); How are you doing? We used to be so close. Lately there's been some distance between us; I just want to make sure that, from your end, everything is still good. I mean, the work we've done together has been nothing short of terrific. I'm so grateful for the opportunity to work with you and your team! The challenges that your assignments provide have kept me at the top of my game; and you have … Continue Reading »

My advice to this year’s graduates…

I just completed a week where I spent 8 hours sitting through commencement ceremonies. That’s not a typo. Two of my daughters graduated, and between both ceremonies I listened to a total of 4200 graduate names read. In other news, I’m sunburned. I also heard —— several times —— the clarion call to graduates, the charge to “change the world”, "make a difference”, and other such nonsense. It got me thinking. What advice would I want to give to this year’s high school and college graduates? Join me as I indulge this fantasy (and feel free to share your own thoughts for 2017 … Continue Reading »