What’s going to make next year different from this year?
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What’s going to make next year different from this year?

I know we’re all looking forward to turning the page on 2020. It’s been a year. But things don’t automatically improve just because we change the calendar, right? If you want 2021 to be different from 2020, you need to take different actions and make different decisions. It’s not automatic; you have to make it…

Are You Offering Flavorful French Cuisine or Serving a Boring McBurger?

Are You Offering Flavorful French Cuisine or Serving a Boring McBurger?

Consider the role of French cooking. The techniques and recipes of the French chef have changed the way the world dines. Chefs from all corners of the world travel to France to learn from the masters there. Yes, French chefs know how to make outstanding meals, but they can’t do it without the freshest, most…

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If you survived 2020, what is there to be afraid of?

Let’s say we were sitting in your strategic planning meeting this time last year, and we were planning out your strategy for 2020. Now imagine that I stood up in that meeting and said, 2020 is going to be a unique year! There will be a global crisis so severe that the government is going…

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The 100 most important days of the year

If you run a B2B business, this is “go time.” We’re in the playoffs. It’s showtime. Use whatever metaphor gets your juices flowing, but it’s a crucial time to set your business trajectory for 2021. Over the next 100 days, your clients are making plans for 2021. They are setting priorities, creating budgets, and laying…

What are you going to tell your grandkids about 2020?
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What are you going to tell your grandkids about 2020?

2020 started with protests in Hong Kong, then bushfires in Australia. In the US, we had impeachment hearings and an over 1000 point drop in the stock market. Then came COVID and shutdown/quarantine, which sent millions of workers into a long work-from-home (with children “e-learning”) experiment. That was just the first quarter. Since then, we’ve…