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What keeps you going when nothing seems to be working?

If you’ve led your agency for any length of time, you’ve experienced some ups and downs. For example, here’s an email I got from an agency owner this week: I thought the deal would catapult us into a new level of stability. I had verbal commitments and contracts out. In the meantime, we were working…

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Moving toward more grounded leadership

Contented: satisfaction with one’s possessions, status, or situation. Merriam-Webster Part of being grounded is knowing that I have what I need at this moment, and when challenges or opportunities arise, I can meet them with confidence. Another word for that is contentment. When I live from a place of contentment, it’s harder for people to…

Leaning Into Change Instead of Waiting for “Normal”

I know firsthand how exhausting the pace of change has been over the last few years. As leaders, we’ve guided our teams through uncertainty at every turn. And it’s not just change from one angle. The Pandemic opened up new ways to work and sell. Our employees have changed their expectations and keep asking for…