Leaning Into Change Instead of Waiting for “Normal”

I know firsthand how exhausting the pace of change has been over the last few years. As leaders, we’ve guided our teams through uncertainty at every turn. And it’s not just change from one angle. The Pandemic opened up new ways to work and sell. Our employees have changed their expectations and keep asking for…

What is “Leadership”?

Founders of creative service firms and other agencies have built a platform that’s created leverage for them. They have a team. They’re leading an organization from a positional sense. However, the team doesn’t always do what they expect, and sometimes team members act in puzzling ways that contradict the direction they have set. To gain…