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What would you do if your best employee quit?

By Brad Farris Leave a Comment

Driving to work, you reflect on your business – and it makes you smile.

“I’m working with a terrific team that delivers excellent work and the clients are asking for more. It feels so good to have a strong team behind me,” you’re thinking. “When I don’t have to fight fires all the time, I can focus on new business and I’m killing it! Bringing in these great new clients is fun.”

As you walk into the office Nadir walks up to greet you, “Can I talk to you for a minute?”

Nadir is one of your best team members. When he came to you he was raw, but you’ve put a lot of work into him and now his clients love working with him. 

“Sure, let me get a cup of coffee first,” you reply. He follows you into your office anyway and drops a bomb.

“Boss, I’m quitting.”

He keeps going, talking about how difficult a decision it was, but he got this really great offer out of the blue… You don’t really hear any of that. 

You think, “This isn’t happening … it can’t happen!”*

This is a blow. It’s natural for you to go right into the Five Stages of Grief: Denial (He can’t leave), Anger (That idiot!), Bargaining (What if I give him more money?), Depression (I’m never going to find someone as good as him…), and finally Acceptance. 

“Oh, Nadir, this is a terrible shock! What happened? Where are you going?” It’s almost like it’s someone else’s voice saying it. What’s worse, he’s going to a place that is a real meat grinder. They are giving him a big raise (but still underpaying him).  You know this is a tough work environment that likely won’t be great for Nadir’s career long-term. Now you are really worked up; he’s making a big mistake and leaving your team?

What do you do? (Hit reply and tell me what YOU’D do now…)

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About Brad Farris

As Principal Advisor, Brad Farris guides business owners through the pitfalls and joys of growing their business. Brad is passionate about helping business owners find better ways to do things, make more money and enjoy life more. Brad is a speaker and author. Connect with Brad on Twitter and LinkedIn.

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