I spent time Friday and Saturday talking with my sister about her daycare business. On March 1st, she was taking care of kids for 121 families; she’s got 5 families dropping kids off as of April 1st. We worked through the process of laying off all of her staff. “I feel like I’m starting over…
In our last email, I talked about some actions you needed to take as a leader to be available for your team, your customers, and your community while we’re all “social distancing.” But you can’t give from what you don’t have — so today, let’s talk about keeping your bucket full so that you can…
On October 17, 1989, my parents went to see the World Series game between the San Francisco Giants and the Oakland A’s. Just as the festivities were beginning, a giant earthquake hit the bay area, destroying freeways, toppling buildings, and throwing the region into chaos. When my parents got home to their brick apartment building in…