“Don’t get too high with your highs, don’t get too low in your lows.” I have heard my clients, agency founders, describe leading their firm like they are riding a rollercoaster. One minute they were on cloud 9, they closed a big deal or had a client presentation dripping with insights, and their clients clearly valued their perspective. The next minute their best performer turns in her resignation, and your AM drops a report on your desk showing how over budget you are on that project that never ends. One minute you are a hero, the next, you are in despair. And you’re coming back tomorrow to do it all over again 🤣 You don’t have to ride. Remember: you are the same … [Read more...]