One of the things I say to new advisors who join our team is that clients always want us to fix “the team”. Clients tell us, “They [meaning their team members] have terrible attention to detail, they never follow through, they are always missing deadlines…” (the list goes on and on). Of course they are…
“We learn wisdom from failure much more than from success. We often discover what will do by finding out what will not do; and probably he who never made a mistake never made a discovery.” ~ Samuel Smiles I was listening to Alex Blumberg interview Nina Jacobson on the podcast WithoutFail when she mentioned the…
“What is the difference between a living thing and a dead thing? In the medical world, a clinical definition of death is a body that does not change. Change is life. Stagnation is death. If you don’t change, you die. It’s that simple. It’s that scary.” – Leonard Sweet Let’s face it. The last four…
You’re excited about the promise of a new year and what it will hold for you and your business. But then you get back to reality and realize … “It’s hard to soar like an eagle when you are surrounded by a bunch of turkeys!” Well, it’s not really the whole crew, it’s just that one. It’s…
Accountability. It sounds bad, doesn’t it? It reminds me of exams, report cards and getting called to the carpet. Terrible! But getting an award, promotion or testimonial are also forms of accountability. Those aren’t bad! Accountability is the measurement of your skills and outcomes against an objective standard with actionable next steps for improvement. The…
As the marketplace starts to improve, business owners are feeling more confident. They look to their teams to start jumping on all the new opportunities out there, but their teams aren’t so quick to respond. Why? While business owners are starting to let go of some of their fear, employees are still faced with a…
When our business grows to be more than we can handle on our own, we bring in employees and entrust them with portions of the work. In the beginning, the risk is low; we can monitor them closely and if someone drops the ball, we know how to pick it up since it’s stuff we’ve…