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How can you transform the situation from a 5 into a 10?

Either because the client wasn’t clear, or your team didn’t perform, you end up behind the eight-ball looking to rescue a project that’s already behind budget with a possibility of a disappointed client. You might feel like you need to put in some extra time or get the team to work extra hard on something…

Creative Agency Owners: What Are the Most Common Hiring Mistakes and How to Avoid Them?
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Creative Agency Owners: What Are the Most Common Hiring Mistakes and How to Avoid Them?

10 Steps to Hiring Your Ideal Employee You own a creative agency with a small staff. You’ve got an open position. While it remains open, it means more work for you and less time to manage your agency. Perhaps, your business is larger. That open position is going to negatively impact your productivity. That’s going…

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When growth starts to create problems in your team.

I got on the phone with a client this week; this is what I heard… “We’re busier than we’ve ever been, we’re booking more projects, bigger projects, and more of them with our ideal clients, that’s the good news!” “The bad news is all that new business has really impacted our culture! We’ve canceled most…

8 Reasons Candidates Decline Job Offers at Your Agency
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8 Reasons Candidates Decline Job Offers at Your Agency

And How to Respond to a Declined Job Offer As a creative agency owner, you will know how difficult it is to recruit the right people. And it’s getting tougher. We’re currently in the toughest hiring market in living memory. Sure, according to the Bureau of Labor Statistics, at the beginning of October 2021, there…

Foolproof Steps to Hiring an Employee into Your Creative Agency
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Foolproof Steps to Hiring an Employee into Your Creative Agency

Your Foolproof Checklist for Hiring Employees To grow your creative agency, you will have to hire people. There’s only so much you or your existing team can do. The problem is that you find hiring procedures for creative agencies more than a little challenging. If the hiring process leaves you frustrated and fearful that your…

How Can You Train Your Clients To Give You Better Feedback?
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How Can You Train Your Clients To Give You Better Feedback?

7 Simple Strategies to Motivate Exceptional Feedback Getting feedback from customers is arguably one of the most important aspects of being an owner of a creative agency. Feedback from clients can help you to understand your business’s strengths and weaknesses. It’s the best way to know what your clients prefer and dislike about a service…

Team Feedback – It’s a Fundamental Part of a Leader’s Confidence
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Team Feedback – It’s a Fundamental Part of a Leader’s Confidence

How to Get Feedback from Your Team Feedback is an essential part of leadership. Giving feedback is essential to develop individuals and teams, and to boost their performance. However, many leaders (especially those with little leadership experience) tend to forget the importance of receiving feedback. I’ve seen this a lot with my clients. As you…