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Are you ready to change? (Reading Time 90 sec — but it’s a hard 90 sec)

In the last two emails, I’ve talked about some common problems that entrepreneurs confront when they are growing their business. They are over-invested in their importance and competence. They believe, “If I work harder, it will get better.” They don’t see anyone helping them — it’s all up to them. They can’t let go… If…

We all have the same problems (Reading time 2 min 30 sec)
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We all have the same problems (Reading time 2 min 30 sec)

My son, who works in the restaurant industry, sent me this fantastic podcast where David Chang interviews Chris Bianco (of Pizzeria Bianco) and Chad Robertson (of Tartine Bakery) about their lives and careers. It’s incredible; you should listen to it. But what struck me most about the interview was how the problems, fears, and challenges…

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You can only break things as fast as they can fix them.

In our last conversation, I talked about two ways to grow your business, a high-intensity, hard-working, risk-loving environment, and a more planned, lower-stress, environment. I pointed out that some of us are hard-wired for the former — we love “living on the edge”; but the wiring of most of our employees is different. (That’s why…

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Focus means letting go: What to do with smaller clients who no longer fit?

We talked previously about focusing on higher value clients as a way to grow your business and make more money. But successfully implementing this strategy has a catch, you have to let go of lower value clients to make room for the higher value clients we want to attract! For some folks letting go of…

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5 words that will move your team members to deliver better work

You took the time to clearly lay out the assignment. You confirmed with your team member the process they would use to accomplish it. They agreed that the time frame was good and that they had the skills and tools they needed to get it done. But when they deliver it to you, you are…