When our business grows to be more than we can handle on our own, we bring in employees and entrust them with portions of the work. In the beginning, the risk is low; we can monitor them closely and if someone drops the ball, we know how to pick it up since it’s stuff we’ve…
Mission Statement: We resolve to be pretty much OK. We won’t make glaring errors, so our customers will be somewhat satisfied. We want people to like working with our team, and feel comfortable working at our company. Now, there’s a mission statement – if you’re on a mission to fail. No business would ever create such…
Managing a business, especially a small business, is like coaching a sports team. Like any team, you have your stars, and inevitably, you have your benchwarmers. While both groups have a place in your organization, they should not be managed in the same way. We all know our stars. They bend over backwards to get their work done and…