I received this question from a business owner recently: Q: “I’ve been successful in growing my small business, and I’ve started hiring some staff members. At first, I could keep track of what everyone was doing just by overhearing them and by quick check-ins. But now that I’ve hired more people, I feel like I…
Performance evaluations have gotten such a bad rap over the years that sometimes we forget why we do them. It’s a high-stakes conversation, sometimes adversarial. The employee wants a raise and we want better performance. The risk of frustration, disappointment and even anger seems ever present. I’d rather go to the dentist! At Anchor Advisors, we agree with those…
As a small-business owner, you probably are bombarded with hundreds of direct-mail pieces and e-mails that promote upcoming training seminars and conferences. You might glance at the titles and think, “So-and-so could use some training in that,” but the thought goes no further. But, training your employees is an important issue that deserves your time…
Managing a business, especially a small business, is like coaching a sports team. Like any team, you have your stars, and inevitably, you have your benchwarmers. While both groups have a place in your organization, they should not be managed in the same way. We all know our stars. They bend over backwards to get their work done and…