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What’s your job? 4 things business owners must do themselves

Many business owners that I know will create job descriptions for their team members, but how many of us have a job description for our own job? We create job descriptions to set expectations with our team members. We want them to know what we expect them to do. Business owners need this too! I…

Learning from Failure: Things don’t always work out perfectly…
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Learning from Failure: Things don’t always work out perfectly…

“We learn wisdom from failure much more than from success. We often discover what will do by finding out what will not do; and probably he who never made a mistake never made a discovery.” ~ Samuel Smiles I was listening to Alex Blumberg interview Nina Jacobson on the podcast WithoutFail when she mentioned the…

A Recipe for Recruiting and Managing Creative People
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A Recipe for Recruiting and Managing Creative People

Recruiting great creative talent is hard. The best, most talented creatives are always in demand and have their choice of where to go work. Good creatives have high standards! They aren’t going to work just anywhere. If you need top creative talent you need to build a culture that allows them to do great work….

Don’t just think about it—do something!
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Don’t just think about it—do something!

“Change leads to insight more than insight leads to change” ~Milton H. Erickson Sometimes you just have to give things a try. I’ve spent many hours with clients trying to help them to understand a new or different concept that I’m confident will help their business. I want clients to “understand” the concept. Understanding a…

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PROPOSALS…HUNH! YEAH! What are they good for?

(ACTUALLY? Not a whole lot.) I work with a lot of service firm owners and there’s one thing they all hate, and that’s writing proposals. They love meeting with prospects, identifying the problems the prospects are having, and talking about how they can help. But then they get back to their office and the work…