When was the last time you said, “Wow, I’m so glad I got that voicemail!”…? Tell me. Do you get a thrill when you see that the VM icon on your phone is lit up? Didn’t think so. Maybe it’s time we faced the fact that voicemail is a technology whose time has come —…
When it comes to interviewing, most potential candidates prepare their canned responses for those oh-so-predictable interview questions. But how well can you really test interviewees when they don’t have to think on their feet? How can you judge their creativity, worldview, critical thinking, and troubleshooting abilities when they know what to expect? The answer: You…
“What is the difference between a living thing and a dead thing? In the medical world, a clinical definition of death is a body that does not change. Change is life. Stagnation is death. If you don’t change, you die. It’s that simple. It’s that scary.” – Leonard Sweet Let’s face it. The last four…
Based on the broad economic indicators 2015 is shaping up to be a terrific year for the US economy. The question is, for most business owners, “What will that mean for mybusiness?” A robust economy generally means that our customers have more money to spend, so our sales pipelines might start to really move again….
It only takes a minute each morning. Before I open my email, before I get started with my work, I stop and write down three (or more) things I’m thankful for. It’s a simple thing. Just a brief pause in an other wise hectic day, but there’s some kind of magic in practicing gratitude. As business…
We often see business owners undervalue their services. So we often preach about raising your prices. But we get a lot of hesitancy because many owners are afraid they’ll lose clients, and/or not be able to attract new ones. So we asked Kaleigh Moore who runs We Are Lumen about her first experience raising her prices and…
Tips for building a job description for business owners A well-defined job description is critical for maximizing performance, yet very few CEOs have a business owner job description for their own job! Most of us have taken the time to develop a solid and well thought-through job description for our employees, but not for ourselves!…
“In the age of the Internet, caller ID, and email, how do we sell? How do we reach prospects in a way that will convince them to work with our firm? I don’t think we can just go bang on doors anymore, but I’m not sure what to do instead…” On the one hand, the…
“I don’t know how to forecast my sales for the rest of the year.” If you can’t forecast your sales, it’s really hard to make good business decisions. Do I need to hire more people? How much space do I need? Should I invest in this new software? We can only answer those questions if…
I’ve always respected those folks we describe as “the strong, silent type”. You know, the “wise and mature leader” who commands a room with a glance, or communicates it all with a subtle facial expression. These folks have an economy with words that suggests deep thinking. The fact that they use words so sparingly makes…