You and your team may have different ideas about what coming “back to the office” should mean, but I think we can all agree that our offices will be different going forward! The new office rules If we’re bringing folks back into the office, there are some ground rules that I’d propose for making the…
I’ve been taking the temperature of agency owners about coming back to the office, and it’s clear, most leaders want their people back. In one Newsweek survey, 83% of CEOs want employees to return to the office. In some ways, this is unsurprising; most of the benefits of being in the office accrue to the…
Take a minute and think back. Was there ever a team you were part of that stands out? Maybe you got great results, or every person on the team felt integral and valued. It could be a work team or a sports team. It could be one you are on now, or you might be…
2021, I want to have a serious conversation about your performance. As you know, we brought you in to replace someone who had severe performance issues. 2020 started off on the wrong foot, then just a few weeks later, their decisions had a major impact on the whole organization. I’m a believer in second chances,…
I spent a summer working as a lifeguard and, I’ve got to tell you, it was a pretty great job! Mostly I would twirl my whistle around my fingers, first one way, then the other. When kids were running, I’d yell at them, “No running on the deck!” The whole summer, I didn’t have to…
On Tuesday we reviewed some reasons why you might want to reopen your office right away, today let’s look at some things to consider if you are not rushing back into the office. Giving folks the option to keep working from home makes room for those who still have challenges with childcare, or who might…
Which is worth more to your company; a great employee, or a perfect fit client. I think for most of us, the answer is simple; I’ll take a new client (revenue) over a new employee (expense) any day! But before you answer, think about one of your top team members; how much do they improve…
“Well this is garbage, we’ll have to start this over from the beginning…” When I heard my client, Trish, say that to one of her team members my heart sank. I immediately looked at the designer’s face and saw that she was barely holding back tears. Trish was trying to be helpful. She didn’t see…
I want you to think about the best team you’ve ever worked with. The team that had you engaged; that got the most out of you; where you accomplished more than you thought you could. Got it in your mind? I’ve asked a ton of people to tell me about their “best team,” and when…
“He’s been with us from the beginning. I think he was the fourth employee hired in the company!” This is how the conversation started with one of my clients who was telling me about his “problem employee.” “Things started great.” Joshua came to them through a friend, and when they met him, they could see…