How to reduce your client’s risk, when everything is risky
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How to reduce your client’s risk, when everything is risky

In 2020, we are living in a time when ambient risks have skyrocketed. The economic risks, social risks, and public health risks are massively higher than they were last year. This includes the risk of hiring a professional services firm. People hire these experts to reduce their risk of negative outcomes. For example: I could…

Why is my business growth stuck? Natural barriers to growth in the business lifecycle.
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Why is my business growth stuck? Natural barriers to growth in the business lifecycle.

Just like children, businesses grow through predictable phases. We start life as baby startups, then progress to raging growth companies, before settling into a more stable “adult” phase. But as we cross each of those growth stages things change — and if we don’t change with them our growth can get stuck. Here’s my version…

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Why doing one thing over and over WORKS (Reading Time 2 min 20 sec)

Finding your core service that is valuable to your ideal client and focusing on that means that you are going to do a lot of similar assignments. For creative people, this sounds like a kind of death. “You want me to do this thing over, and over, and over, and…ARUAGHHHH!” Well, yes, and no… First,…

The easy way (and the hard way) to get leads and sell your services
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The easy way (and the hard way) to get leads and sell your services

“I’ve tried that, it didn’t work…” I was having a discussion with an owner of a B2B creative services firm about his business development process. He had a strong business that he’d built by leveraging his personal network, but he wanted to see more growth. This is a business owner who’s aggressive and isn’t afraid…