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Where should your priorities be as the leader of your agency?

“It’s about getting the best people, retaining them, nurturing a creative environment and helping to find a way to innovate” – Marissa Mayer You want your agency to grow. You also want it to be a great place to work, where smart, creative people thrive and do great work. You might also be one of…

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How to make new business decisions you won’t regret.

Last week I talked about spending more time thinking so that we can make better decisions. One of the categories of decisions that I see the least thinking about is new business decisions. When someone wants to talk to us about starting a new project, there is no pause – just a pavlovian response, “When…

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How to make better decisions and not feel so overwhelmed.

Good decisions create time, bad ones consume it. Good initial decisions pay dividends for years, allowing abundant free time and low stress. Poor decisions, on the other hand, consume time, increase anxiety, and drain us of energy. ~ Shane Parris One thing I hear from almost every leader I talk to is that they feel…

The purpose of your business is to maximize your service

Help your brother’s boat across and lo! Your own has reached the shore. ~ Hindu Proverb When I studied business, I was told that the measure of a business was to maximize shareholder value. By increasing shareholder value, we attract capital, both financial capital and human capital, enabling us to grow our business. This idea…