Our workplaces are changing; whether you are planning to be fully remote or partially remote, there will be more of your team working away from the office in the future than there was in the past. One of the fears leaders have is how this shift will impact company culture over the long term. Is…
You and your team may have different ideas about what coming “back to the office” should mean, but I think we can all agree that our offices will be different going forward! The new office rules If we’re bringing folks back into the office, there are some ground rules that I’d propose for making the…
I’ve been taking the temperature of agency owners about coming back to the office, and it’s clear, most leaders want their people back. In one Newsweek survey, 83% of CEOs want employees to return to the office. In some ways, this is unsurprising; most of the benefits of being in the office accrue to the…
When I talk to a prospect, the second best thing I can hear is “no”. No is much better than hearing, “Not yet.” Or “What if we could do it this way…” As one of my mentors taught me, “No means next!” When I get a “no,” I can move on. I can let that prospect…
An honest answer is like a kiss on the lips. ~ Proverbs 24:26 This summer, my house has been a bit obsessed with Ted Lasso, the Apple TV show about an NCAA Division 2 football coach who gets hired to coach a premier league soccer team. At one point, the team needs to break out…
Most of the owners I work with are fully identified with their businesses. The business is their life, their identity. When the business is going well, they are euphoric; when it’s going poorly, they are despondent. The success of the business is their success, and any failure is their failure. Without their efforts, the business…
“Each person deserves a day in which no problems are confronted, no solutions searched for. Each of us needs to withdraw from cares which will not withdraw from us” – Maya Angelou Every month I take one day off. Not a weekend day – a workday. On that day I don’t do anything. I turn…
This is it! After being inside with just our immediate family for the last year, you’ve gotten your shots and are ready for a summer vacation! Whether you are headed out to see the family you haven’t seen in 2 years or escaping to the beach to be by yourself, going on vacation – when…
On Tuesday, we talked about making work more fun by eliminating work that you don’t enjoy. On Thursday, we talked about how my happiest clients are the ones who have systematically moved routine work and client work off of their plates to free up time to think, plan, and move their businesses forward. Does this…
Every Friday, I step back and look at all of my active clients and ask myself the question, “How’s it going with this client? How can I serve them this week?” As I was doing this last week, I noticed a trend, and it surprised me! The clients that are the happiest with their work,…