Executive compensation can be a hard topic to tackle, especially for startups and other growing companies that need to attract experienced talent on a smaller budget. What you may not know is that base salary is the smallest component of executive compensation, generally outweighed by incentive pay. That is good news for growing companies with…
As we discussed on Tuesday, it’s almost impossible to balance supply (people) with demand (client work) in a service firm. So how do you grow your firm without going through that see-saw? Here are 4 ways to grow your business without adding more people. 1. Stop Overdelivering. Yes, if you ask them, your team will…
What if I told you that the job you’ve chosen as the owner of a service firm is to balance a see-saw? A see-saw between your staff and your sales. The way service firm businesses work is that if either end of the see-saw touches the ground your business has brewing problems. But, both ends…
On Tuesday I talked about all the fears and stories we tell ourselves that make hiring hard, today I’m going to give you my best advice for making it easier. Tip #1: The truth is, it’s a LOT of work to find, screen and select the best people. Believe me. I’ve experimented with lots and…
All of a sudden I have a lot of clients who are hiring. Hiring should be something to get excited by—you’ve got new clients! You have the opportunity to expand your team! But, more of my clients are dreading the hiring process rather than embracing it. Even though their teams are screaming at them for…
One of the things I say to new advisors who join our team is that clients always want us to fix “the team”. Clients tell us, “They [meaning their team members] have terrible attention to detail, they never follow through, they are always missing deadlines…” (the list goes on and on). Of course they are…
Many business owners that I know will create job descriptions for their team members, but how many of us have a job description for our own job? We create job descriptions to set expectations with our team members. We want them to know what we expect them to do. Business owners need this too! I…
One article consistently stood at the top of the list of “Most Read Articles” on the New York Times website in 2017: Why You Will Marry the Wrong Person by Alain de Botton. In it, de Botton argues that we are looking for an ideal partner (without flaw or conflict), while ignoring the fact that, as human…
Recruiting great creative talent is hard. The best, most talented creatives are always in demand and have their choice of where to go work. Good creatives have high standards! They aren’t going to work just anywhere. If you need top creative talent you need to build a culture that allows them to do great work….
As the business owner, the job of business development for your creative agency has been yours—from the beginning. But the thing is, you don’t like it. Maybe you don’t feel good at it, or successful as a salesperson, or maybe it just feels icky. But none of that matters now, because there’s a solution. You’re…