One of the key roles of a successful agency owner is to build a network outside of your agency. You are your agency’s eyes and ears. You are scanning the horizon to find the “next thing” that clients are going to need, the problems that they are going to run into so that you can…
Either because the client wasn’t clear, or your team didn’t perform, you end up behind the eight-ball looking to rescue a project that’s already behind budget with a possibility of a disappointed client. You might feel like you need to put in some extra time or get the team to work extra hard on something…
If I boil things way down, a leader’s job is to think. Leaders need to have a perspective on the future and maneuver their firms to take advantage of that future. The only way to do that is to spend time reading, talking to people, and making connections by thinking. One heuristic to tell how…
In Tuesday’s email, I talked about a mentor who challenged me to “Ruthlessly eliminate hurry from your life.” Attempting to do that led me to see some deep fears driving much of my hurry and busyness. If I want to be less busy, I have to say “no” to more things. But saying no terrified…
When I was in the busiest time of my life; I was getting my business going, I was raising some teenagers, I was struggling with figuring out how to get everything done and do this “life thing” in a way that felt at all successful. In the middle of that time, I asked an older…
On Tuesday, I told you how my screen time was up 170% over the prior week! I don’t have that kind of time to spend worrying. I’ve got a life to live! When faced with one of these problems, the first thing that I do is notice and pay attention to what’s happening. And so for…
This weekend, I was a little disturbed when the screen time alert popped up on my phone, telling me how much time I had spent on it over the last week. It said, “Your screen time was up 170% from last week.” A hundred and seventy percent!?! That seems a little extreme. Last week, there…
Today I want to share a brief story with you written by author Robert Williams: I’m listening to the desperate sounds of a life or death struggle going on just a few feet away. There’s a fly, a small fly, burning out the last of its short life’s energies in a futile attempt to fly…
When you look at this image, what do you see? Do you see the “gap”? The amount that the performance is short of the goal. Or do you see the 50% improvement that has been made to close the gap? High-performing people are constantly setting goals and striving to meet those goals. Once we meet…
Earlier this month, I wrote a post about how you could Marie Kondo your to-do list. Later that day, I met with a client of mine, and he was skeptical. “I can’t knock things off my to-do list just because I don’t want to do them. I have clients that need me to get stuff…