I’ve been taking the temperature of agency owners about coming back to the office, and it’s clear, most leaders want their people back. In one Newsweek survey, 83% of CEOs want employees to return to the office. In some ways, this is unsurprising; most of the benefits of being in the office accrue to the…
When I talk to a prospect, the second best thing I can hear is “no”. No is much better than hearing, “Not yet.” Or “What if we could do it this way…” As one of my mentors taught me, “No means next!” When I get a “no,” I can move on. I can let that prospect…
The power of saying no in business and as a leader is huge. It helps you to focus on what is important as a leader and for your business. In fact, saying no in business is imperative.
A long to-do list will dent your confidence, and damage your ability to lead your business effectively. Thus, delegating tasks is a key skill for agency business owners to learn.
An honest answer is like a kiss on the lips. ~ Proverbs 24:26 This summer, my house has been a bit obsessed with Ted Lasso, the Apple TV show about an NCAA Division 2 football coach who gets hired to coach a premier league soccer team. At one point, the team needs to break out…
Most of the owners I work with are fully identified with their businesses. The business is their life, their identity. When the business is going well, they are euphoric; when it’s going poorly, they are despondent. The success of the business is their success, and any failure is their failure. Without their efforts, the business…
“Each person deserves a day in which no problems are confronted, no solutions searched for. Each of us needs to withdraw from cares which will not withdraw from us” – Maya Angelou Every month I take one day off. Not a weekend day – a workday. On that day I don’t do anything. I turn…
The difference between a successful business and one that’s struggling to survive is leadership. What rules for success should you be following?
This is it! After being inside with just our immediate family for the last year, you’ve gotten your shots and are ready for a summer vacation! Whether you are headed out to see the family you haven’t seen in 2 years or escaping to the beach to be by yourself, going on vacation – when…
As your agency expands, it can be hard to maintain profitable growth. You’ll travel the U-curve. Come out the other end, and your growth is limited only by your imagination.