Our workplaces are changing; whether you are planning to be fully remote or partially remote, there will be more of your team working away from the office in the future than there was in the past. One of the fears leaders have is how this shift will impact company culture over the long term. Is…
So tomorrow is Mother’s Day in the US. (If you haven’t gotten anything, there’s still time!) If you are a mom, have a great day tomorrow. Owning a business while caring for little humans is…a lot. God bless you! I have a coach friend who would draw a lot of the advice she’d offer her…
As the US is waiting to get our shots and the accompanying immunity, we might also be thinking about what the future holds for our life and business. While I don’t have a clear picture of what’s coming, I do know that we’re not going back; we’re going forward. If you reopen your office, you’re…
Leading your business is going to be hard. You spend half your vacation on the computer or phone and still return to a huge pile of work. People turn in lousy work; some even steal from you, others refuse to pay you. You earn client’s trust, and then they get disappointed by your team. You…
The most important work you do is not what you get paid for; it’s who you are. When you improve a client’s CTR by 9%, that makes them happy. Listening to their situation and realizing that their team is on the brink of burnout and they desperately need new business makes them feel heard and gives…
I worked with a client who was not very popular with his staff. He had high standards and wasn’t afraid to enforce them. He was blunt and direct; some would say that his feedback crossed the line to unkind. Over time, his communication style fostered resentment in his team. One employee in particular, became a…
“In any team, particularly creative teams, the productive output of the team is inversely proportional to the drama between the team members.” ~ Julie Colbrese Have you ever been part of a team that had lots of politics, in-fighting, and drama? How do you remember that time in your life? Was it satisfying, engaging, and…
Entrepreneurs: The only people who work 80 hour weeks to avoid working 40 hour weeks. ~ Lori Greiner How many of these things are true of your “boss”? They set unreasonable deadlines, and then you end up working late trying to meet them. They regularly underestimate the work on your plate. When a client asks…
Back in March, just as the pandemic was shutting us all down, I wrote about using your telephone to reach out to people, to make connections, and to listen to what’s going on. Unfortunately, we’re still in that crisis. Social Distancing measures are coming back, and it seems like every day there’s a new challenge…
When someone says, “She’s a great leader,” here’s what they really mean: She knows where her organization is going and communicates that relentlessly. She knows how to orient team members to success and hold them accountable. She communicates tasks specifically, with timelines and measurements. She roots for her team to succeed; she believes that they…