Either because the client wasn’t clear, or your team didn’t perform, you end up behind the eight-ball looking to rescue a project that’s already behind budget with a possibility of a disappointed client. You might feel like you need to put in some extra time or get the team to work extra hard on something…
If I boil things way down, a leader’s job is to think. Leaders need to have a perspective on the future and maneuver their firms to take advantage of that future. The only way to do that is to spend time reading, talking to people, and making connections by thinking. One heuristic to tell how…
I’ve started creating something brand new, and it’s just for you. Well, I’m creating it just for my coaching clients, but I’m letting you in on the secret! I have the privilege of talking to 10 – 12 ambitious, intelligent, creative agency founders each week. It’s inspiring and engaging to work alongside them as you…
In Tuesday’s email, I talked about a mentor who challenged me to “Ruthlessly eliminate hurry from your life.” Attempting to do that led me to see some deep fears driving much of my hurry and busyness. If I want to be less busy, I have to say “no” to more things. But saying no terrified…
When I was in the busiest time of my life; I was getting my business going, I was raising some teenagers, I was struggling with figuring out how to get everything done and do this “life thing” in a way that felt at all successful. In the middle of that time, I asked an older…
On Tuesday, I told you how my screen time was up 170% over the prior week! I don’t have that kind of time to spend worrying. I’ve got a life to live! When faced with one of these problems, the first thing that I do is notice and pay attention to what’s happening. And so for…
This weekend, I was a little disturbed when the screen time alert popped up on my phone, telling me how much time I had spent on it over the last week. It said, “Your screen time was up 170% from last week.” A hundred and seventy percent!?! That seems a little extreme. Last week, there…
For the last few months, I’ve been thinking about what it would look like to be more helpful with the emails and posts I create. I’ve been talking to folks I admire and bouncing ideas off of them, and I have a plan for what to do next. But I haven’t done it. The drive…
Would you rather have a thousand leads or ten good leads? How about a hundred candidates for your open position, or two perfect candidates? Do you want to create fifty logos for your customer’s rebrand or one great one? In each of these cases, the answer is easy – no one wants quantity; we want quality….
It’s hard for a creative agency to serve more than 10 – 20 clients at a time. It splits your brain in too many ways. For most creative agencies, growth is getting bigger clients, not more clients. Successful new business efforts might mean closing 5 – 10 new clients every year. That would be a…