It’s hard for a creative agency to serve more than 10 – 20 clients at a time. It splits your brain in too many ways. For most creative agencies, growth is getting bigger clients, not more clients. Successful new business efforts might mean closing 5 – 10 new clients every year. That would be a…
Today I want to share a brief story with you written by author Robert Williams: I’m listening to the desperate sounds of a life or death struggle going on just a few feet away. There’s a fly, a small fly, burning out the last of its short life’s energies in a futile attempt to fly…
When you look at this image, what do you see? Do you see the “gap”? The amount that the performance is short of the goal. Or do you see the 50% improvement that has been made to close the gap? High-performing people are constantly setting goals and striving to meet those goals. Once we meet…
You’ve got an underperforming team member, and it’s been bugging you for a while. Maybe you’ve addressed it with her, and perhaps you’ve just been hinting around, but it’s gotten to the point where you need to do something about it. If you don’t, it’s hard to see how they are a part of your…
For some time, it’s been unofficial, but I’m trying to make it more formal this year; I’m putting together my board of directors. I’m committed to finding the very best advisors, people who are at the top of their field and who are available at any moment to sit down with me and let me…
Earlier this month, I wrote a post about how you could Marie Kondo your to-do list. Later that day, I met with a client of mine, and he was skeptical. “I can’t knock things off my to-do list just because I don’t want to do them. I have clients that need me to get stuff…
Question of the Day: What is your primary business objective for this coming year? (Bonus question: What strategy do you intend to use to achieve your objective?) Hit reply and let me know!
My wife buys everyone in the family underwear for Christmas. It’s a tradition in her family, and we could all use some new underwear from time to time, right? Two years ago, she bought me some fancy boxer briefs. They are thoughtfully designed in every detail, as most luxury products are. There’s just one problem……
Imagine you are driving through a snowstorm at night. The snow is swirling in your headlights, the lines on the road are obscured, the road is slippery. How do you respond? Do you speed up and try to get through the snow quickly so that you can get to your destination before it gets worse?…
In “the before times,” I met with a business owner who wanted help to sell his business. On the surface, his business looked like a highly commodified local business. The kind of business that is mainly undifferentiated from dozens of firms in any large city, and therefore, is pretty hard to sell. But when he…