Neo was happy in the matrix – as long as he didn’t know it existed. But once he took the red pill, he could see the world as it really is. Did that knowledge make him happy? No, it turned him into a revolutionary whose very life was in danger! When we lead our clients,…
An order taker is someone who delivers exactly what the customer requests. They get all the business the client wants to give them. Order takers are reliving the client of tasks that they need done. “Make me a video, add this page to my website, I need copy for this ad,” says the client! “Right…
My dad loved to catch fish. He wasn’t always the most patient guy, so a day of casting and waiting for fish wasn’t his jam. So when he and I would go fishing, we’d often hire a guide to help us get to the places where we could catch a lot of fish. On a…
We’ve been inside (more or less) for 154 days. Even though I’d been working at home for almost a year before the shutdown, the extended confinement of ‘Rona times has been messing with my head. When I leave the house only to walk the dog, or occasionally to shop, one day blurs into another. With few…
When you started out on your entrepreneurial journey, what were you looking for? If you are like most people, you’ll answer some mix of, “I wanted to be your own boss,” have more control or freedom, try something new, and make more money. Also, if you’re like most people, you aren’t feeling as free or…
I’m known for making amazing spreadsheets. I can whip up a spreadsheet that helps to illustrate a financial issue, or helps leaders to plan for the future, in no time. I have a color code that I use so folks don’t mess up my formulas. The charts that I create are clear and easy to…
Normally around this time of the year, it’s good to pause and review our progress. Take a minute to stop and review what’s been going well so far this year, what’s not, and plan how we can end the year strong. But this year… 2020… Well, it hasn’t gone according to plan, right? I don’t…
I used to read business books voraciously. Peter Drucker, Jim Collins, David Maister, Patrick Lencioni, I loved reading and learning from these business giants. They taught me so much! But, after a while, my desperation to voraciously consume business books started to wane. As I look back on it, I was so voracious because I…
When you read that subject line, you knew the decision I was talking about. It might be to fire someone, or to hire someone, to start doing something that scares you or to stop doing something that bores you. Whatever it is, make that decision today. You can’t afford to carry around that kind of…
The world turned upside down in the last three months. I have one friend who says it’s like, we’re living in 1918, 1929 and 1968. But all in two months! It’s a crazy time. It’s almost impossible for me to predict the future. Will we have more COVID cases and shut everything down again? Will…