How Can You Train Your Clients To Give You Better Feedback?
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How Can You Train Your Clients To Give You Better Feedback?

7 Simple Strategies to Motivate Exceptional Feedback Getting feedback from customers is arguably one of the most important aspects of being an owner of a creative agency. Feedback from clients can help you to understand your business’s strengths and weaknesses. It’s the best way to know what your clients prefer and dislike about a service…

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How to make new business decisions you won’t regret.

Last week I talked about spending more time thinking so that we can make better decisions. One of the categories of decisions that I see the least thinking about is new business decisions. When someone wants to talk to us about starting a new project, there is no pause – just a pavlovian response, “When…